Order tracking
Where is my parcel?
Enter your tracking number to see where your order is.
Your tracking number is in your shipping email. Can't find it? Log in to your account or contact us.
Your order step by step
1. Order confirmed
You receive a confirmation email as soon as your order is confirmed.
2. Parcel shipped
Within [X] days, an email sends you your tracking number.
3. Delivery
Your duvet arrives at your door in [X] to [Y] working days.
Free shippingFrance and Belgium
40-night trialSatisfied or your money back
Secure paymentCard, PayPal, pay in instalments
Customer service 7 days a weekReply within 24 hours