FAQ

Frequently asked questions

Everything you need to know about the Nimbe duvet.

The duvet

How does the 2-in-1 duvet work?

The duvet and its cover are sewn together into a single piece. Lay it on your fitted sheet and your bed is made. No more putting on a cover.

Do I still need a fitted sheet?

Yes. The Nimbe duvet replaces the duvet and its cover, not the mattress's fitted sheet.

Is it warm enough for winter?

It's designed for year-round use in a normally heated bedroom: breathable when it's warm, cosy when it's cold.

Which size should I choose?

140 x 200 cm for a single bed (90 to 120 cm), 200 x 200 cm for a 140 cm bed, 240 x 220 cm for a 160 to 180 cm bed.

Washing and care

Will it fit in my washing machine?

Yes, its light filling compresses easily. Recommended capacity: [X] kg for the 140 x 200, [X] kg for the larger sizes. Otherwise, a launderette works perfectly.

How do I wash and dry it?

Machine wash at [40] °C on a delicate cycle. Tumble dry on low or dry in the open air, about [X] hours. Avoid fabric softener to keep it fluffy.

Orders and delivery

How long does delivery take?

Your order ships within [X] days and is delivered in [X] to [Y] working days. Shipping is free to France and Belgium.

How do I track my parcel?

As soon as your order ships, you receive an email with your tracking number. You can enter it on our Track my parcel page.

Can I choose a different colour and size in a bundle?

Yes. In the 2- and 3-duvet bundles, you choose the colour and size of each duvet.

Returns and guarantee

What if I don't like the duvet?

You have 40 nights to try it. If it's not right for you, contact us: we arrange the return and refund you within [X] days of receiving it.

Are payments secure?

Yes. Payments go through Shopify Payments and are encrypted. We never have access to your bank details.

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